AI agents for hotels.
Win direct bookings from guests who plan in ChatGPT, with checkout in the conversation through UCP, and let them change their stay without calling the front desk.
Bookings sold and managed inside the assistants
A guest asks ChatGPT for a beach weekend. Your agent quotes live room inventory and completes the booking in the conversation through UCP, or on your own site. Two weeks later it moves the date, with no call center and no support ticket.
+12.5% ON-SITE REVENUE LIFT50%+ OF SERVICE REQUESTS END IN SELF-SERVE
HOTEL AGENT · IN CHATGPTILLUSTRATIVE
Family suite by the beach this weekend, under $1,200 total.
Two match: one with breakfast at $1,040, one all-inclusive at $1,180. Want me to hold the first?Beachfront · family suite · $1,040
SERVICE · SAME AGENT, TWO WEEKS LATER
Move my booking to December 14.
Done. New confirmation sent, no change fee.
- SELLQuotes your live rooms and rates inside every AI assistant
- CONVERTCloses the booking on your site or inside the assistant
- SERVEThe agent that booked it handles changes, cancellations, and upgrades
THE SHIFT
Guests ask an assistant before they search
- Planning starts in a chat, not on a search page or social media
- OTAs are in those conversations already
- The brand with the best answer gets the direct booking
SELL
Your properties, presented your way
- Properties, rooms, and amenities from your own content
- Direct rates and member offers
- Booking handed to your site
CONVERT
An agent on your booking site
- The right property across your portfolio
- Points redemption for members
- Packages and upgrades that fit the trip and lift RevPAR
SERVE
A front desk that is always open
More than half of service requests end in self-serve.
- Date moves, early check-in, and upgrade requests
- Pre-arrival questions about dining, parking, and amenities
- Self-serve booking changes